FAQ

Do you ship outside of Canada and the USA?
We currently don't ship outside of Canada and USA, but you can use a service like www.shipito.com that will allow you to ship to an American address and...
Mon, 17 Apr, 2017 at 9:06 PM
Can you adjust the Flex Timer volume?
The Flex Timer LED unit does not have an adjustable volume control.  The electric buzzer that it uses is simply on or off. However, there are a couple o...
Tue, 18 Apr, 2017 at 10:54 AM
How long will it take to ship?
Shipment times are a combination of the time it takes to fulfill an order plus the time it takes to ship it to its final destination. Fulfillment of ord...
Mon, 17 Apr, 2017 at 10:35 PM
What is your return policy?
You can return your unused product within 30 days for a full refund. It must be accompanied by proof of purchase and the original packaging. See our returns...
Mon, 17 Apr, 2017 at 9:07 PM
What is the warranty?
We offer a limited one-year warranty on all our products. This warranty covers defects in materials and workmanship. See our warranty info for more details....
Mon, 17 Apr, 2017 at 9:06 PM
What is the Bluetooth Range?
Typical use should be within 50 feet of the device, but we have successfully used the clock and app from over 200 feet away. It varies based on the environm...
Mon, 17 Apr, 2017 at 9:05 PM
How loud is the Flex Timer's buzzer?
The buzzer in the Home Edition is 85 db and the buzzer in the Gym Edition is 95 db. That's really loud!
Mon, 17 Apr, 2017 at 9:07 PM
How big is the Flex Timer display?
The Gym Edition has 4.0 inch high digits and the Home Edition has 2.3 inch high digits. These bright digits can be seen from hundreds of feet away.
Mon, 17 Apr, 2017 at 9:08 PM
Can the Flex Timer be used outdoors?
The home and gym edition are designed for indoor use. The LED displays are not well suited to direct sunlight and the enclosure is not waterproof.  We do no...
Mon, 17 Apr, 2017 at 9:08 PM
What heart rate monitors will the Flex Timer work with?
The Flex Timer app can integrate with any heart rate monitor that supports the bluetooth heart rate profile. This open standard allows any app to integrate ...
Mon, 17 Apr, 2017 at 9:09 PM